Jira Service Desk License Agreement

Our products are used by millions of users around the world. In order to provide a scalable service to our users and customers, we have included RGPD compliance information in our updated privacy policy and include answers to frequently asked questions on this page. We advise you to read this page first, as you may find that your topic has been addressed of interest. But we also understand that there are circumstances in which it may be useful to connect directly to us. For more information, please see our privacy policy. Licenses cannot be combined to create custom levels (z.B. a 10-user license and a 50-user license do not generate a 60-user license), and custom levels are not available for purchase. Development licenses can also be used for non-technical installations of software provided on a cold watch server. Indeterminate License: As part of your indeterminate license, Zoho grants you a paid, non-exclusive, non-transferable worldwide license for the use of licensed software, including user documentation, updates and upgrades to which you are entitled, as well as all plug-ins available to you, provided that such access and use of the licensed software are made in accordance with the individual installation license granted by Zoho.

Yes, yes. We process personal data to provide our products and services and for other purposes, such as the privacy policy applicable to the products you use or access. Create an incident management process to identify the services involved, track the associated issues and degenerate into an appropriate team so they can rave about a solution. Zoho holds all rights, titles and interests on and on licensed software. Zoho expressly reserves all rights that are not granted to you, regardless of the right to cease or not to publish software licensed and to change the prices, functions, specifications, features, features, licensing conditions, publication dates, general availability or features of the software granted. Licensed software is only allowed and is not sold to you by Zoho. 7.4. Increased use.

During the duration of your license, you can increase your domain of use (for example.B. adding authorized users, licenses, copies or instances) by placing a new order or, if Atlassian provides it, directly via the corresponding software. Any increase in their level of use is subject to additional charges as stipulated in the corresponding order. 7.1. License term and extensions. The licence period, support and maintenance and TAM Periodic Services are indicated in the order (if any). The duration of the license and all applicable service times start on the order date (unless a start date is specified in the order) and expire on the expiry date indicated in your account. Unless reported earlier under this Agreement, any right to use the Software expires at the end of the licence term. If you have not chosen the „car extension” option in your account, all extensions must be agreed in writing by the parties.

All renewals are subject to current software or support and maintenance that are always offered and are billed at current rates. Anyone can buy or request an offer for a server maintenance renewal – all that is needed is the Support Job Number (SEN) and the email address of a current contact for the license that is renewed. To order a maintenance extension with server product software, visit our offer and order form and click on the Renewal tab. In the Renewal tab, you can renew a product you`re connected to or provide us with the details of the product you want to renew. Development licenses are available to licensees of existing commercial and academic servers (not for cloud or server start-up products) who wish to provide non-productive facilities to test and develop